/CLIENT MANAGER (CM)
/International / Remote
/As soon as possible
Elephant Skin is a skilled and nimble creative agency that focuses exclusively on real estate development, architecture, and landscape projects.
We specialize in crafting sophisticated and uniquely creative storytelling, 3D renderings, animations, and films specially tailored to a property’s life cycle.
Our team comprises 90 talented people, among architects, 3D artists, designers, landscape architects, client managers, graphic designers, and real estate professionals, located in more than 20 different locations worldwide.
We have helped organizations meet their project marketing goals and currently have operations in Miami, Los Angeles, Vancouver, New York, São Paulo, Curitiba, and Shanghai.
Elephant Skin is looking for an experienced Client Manager to work directly with the creative director, product owner, senior, and other 3D artists. It is expected that the candidate has a good eye for architectural representation and the ability to coordinate real estate marketing campaigns.
You will work and lead on multiple projects as part of a team, with the ability to deliver quality work to deadlines. You will demonstrate experience and interest in communicating and coordinating current and new clients.
Elephant Skin believes in people, in the power of teamwork, and we are always looking for people that share that mentality with us.
What we're looking for:
/Advanced level of English;
/Management or Supervisor experience;
/Ability to meet and exceed goals and build relationships and teams;
/Excellent communication and negotiation skills;
/Maintain and develop client business relationships;
/Client managers must have a strong understanding of the company's products and services;
/Architectural knowledge to read and understand technical drawings, related information, and terms;
/Strong Project Management skills;
/Creativity and Innovation skills;
/An organized approach to work;
/Attention to details;
/Patience, calm, polite, and professional behavior;
/Ability to work in a fast pace environment;
/Ability to work in different timezones;
Ability to set and meet deadlines;
Client Managers must have strong leadership skills to manage other employees and feel comfortable discussing any issues that arise.
Ability to communicate effectively with the team and translate the client’s idea into
/Client Managers may be required to travel sometimes internationally;
/Need to know the client in-depth to understand how to exceed their expectations;
/Plan and organize the fulfillment of client orders to ensure timely delivery;
/Must always keep all stakeholders informed of the progress of the projects;
/Foresee problems and issues in advance;
/Must ensure that clients are satisfied with the company at all times resolving any outstanding issues;
/Encourage clients feedback;
/Manage challenging situations that may affect clients;
/Must collaborate with other departments in the company to develop goals and strategies for retaining clients;
/Offer advice to clients on services and products;
/Effectively prioritize the work;
/Prepare and manage budgets in order to achieve targets and objectives;
/Coordinate with Senior members of the team the best approach to completion of the projects.
Send us an e-mail with your resume and cover letter, telling us why you want to be part of Elephant Skin, to firstname.lastname@example.org. Please add on "Subject" (LAST NAME, NAME) - CLIENT MANAGER - CITY.
Elephant Skin welcomes and encourages diversity in the workplace. At Elephant Skin, we believe that an inclusive environment benefits our employees, our firm, and our community because it makes our team, work, and the built environment better. We are proud to be an equal opportunity workplace and take affirmative action to employ equally regardless of color, race, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.